Privacy Policy

1. Data Controller

Within the scope of this website and related services, your personal data is processed by EYP STORE LTD, a company registered in the United Kingdom (Unit 501 Leroy House, 434-436 Essex Road, London, N1 3FY, United Kingdom) as the data controller.

You can reach the data controller at contact@ulexflow.com.

2. Information We Collect

When you use our site, we may collect the following categories of personal data:

• Identity and contact information: name, surname, email address, phone number, business/brand name
• Transaction information: the service you request, budget range, project details
• Technical data: IP address, browser type, device information, page view data
• Communication records: form submissions, booking requests, email correspondence

3. How We Collect Data And Our Legal Basis

Your personal data is collected electronically through the contact and booking forms on our website, cookies, and similar technologies. Your data is processed on the legal grounds of contract formation and performance, our legitimate interests, and your explicit consent, as applicable.

4. How We Use Your Information

• To evaluate your request and get back to you
• To deliver our services and manage project workflows
• To schedule appointments and meetings (via Cal.com)
• To analyze and improve website performance
• To fulfill our legal obligations

5. Cookies And Tracking Technologies

Our website uses three kinds of cookies and similar technologies (browser storage, third-party scripts). Essential ones are required for the site to work and are always on. Analytics and marketing technologies are only enabled based on your explicit consent given in the cookie notice shown on your first visit; they do not run unless you allow them.

Rejecting is as easy as accepting. You can change your choice or withdraw your consent at any time using the button below or the "Cookie preferences" link at the bottom of the page. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal. Your choice is stored for up to 6 months, after which we ask again.

Analytics and marketing tools only run once they are enabled and you have given consent. Being listed in the table does not mean a tool is always active.

6. Sharing And Transfer Of Information

Your personal data may be shared, to the extent necessary to deliver our services, with the following third-party service providers:

• Cal.com for scheduling and calendar management
• Web analytics tools enabled with your consent (e.g. Google Analytics)
• Ad measurement tools enabled with your consent (e.g. Meta Pixel)
• Hosting and infrastructure providers

Because our company is established in the United Kingdom, your data may be processed in the UK, the EU/EEA and other countries where our service providers operate. Transfers are made with the safeguards required by the UK GDPR/GDPR. Your data is not sold to third parties or rented for marketing purposes, except where legally required.

7. Data Retention Period

Your personal data is retained for as long as required by the purpose of collection, subject to any statutory limitation periods under applicable law. Once the retention period expires, your data is deleted, destroyed, or anonymized.

8. Data Security

We apply industry-standard technical and administrative security measures to protect your personal data against unauthorized access, loss, misuse, or alteration. Note, however, that no method of transmission or electronic storage over the internet is 100% secure.

9. Children's Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal data from anyone under 18.

10. Your Rights

If you are located in the EU/EEA or the UK, you have rights under the GDPR (or the UK GDPR), including the right to access, correct, delete, restrict, or object to the processing of your personal data, the right to data portability, and the right to withdraw your consent at any time. To exercise these rights, please contact us using the details below. You may also lodge a complaint with the UK Information Commissioner's Office (ICO, ico.org.uk) or your local data protection authority.

11. Changes To This Policy

We may update this Privacy Policy from time to time. The current version is always published on this page, with the effective date shown at the top.

12. Contact

For questions or requests about our privacy practices, email contact@ulexflow.com or use the booking/contact form on our website.